RETURN PERIOD
Our return period is 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Items with obvious signs of use. Any item not in its original condition, damaged, or missing parts for reasons not due to our error, and any item returned more than 30 days after delivery, will not be returnable.
RETURNS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company – it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@hemp4help.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you want to exchange an item for the same one, email us at info@hemp4help.com.
SHIPPING COSTS FOR RETURNS
To return your product, send it to our address. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.